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Online Banking |
| Now offering free online Home Banking services - check your
balance and history, transfer or withdraw funds, make loan
payments. |
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Problems Accessing Online Banking? |
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If you are experiencing problems with It's Me 247 Online
Banking, please check to see if your computer is using Internet
Explorer 5 or 6 (IE5 or IE6). A recent
bulletin from Microsoft has alerted us that Internet Explorer
versions 5 and 6 are no longer supported by Microsoft, and that
these browsers can no longer be considered secure.
Microsoft offers two new browser versions – IE7 and IE8 – and
both are free. IE Version 9 is also available in beta-test mode
– however, we are not encouraging our members to upgrade to this
version yet.
Other supported web browsers include Mozilla Firefox, Google
Chrome, and Apple Safari. For links to download the new
browsers, please click here:
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Fraud Alerts |
| If you receive the following texts or emails from CUNA or
the "National Credit Union Association", please do not respond
or click on any links provided.
"Please call immediately about restrictions placed on your
account - 888-645-1787"
or
"Your Credit Union Rewards You",
THIS IS AN IDENTITY THEFT SCAM! Please do not call the
number or click any e-mail links!
Someone is trying to get your
personal information. Neither CUNA nor Degussa
Employees Federal Credit Union sent out this email. Please
be aware that the credit union does not collect your personal
information in this manner.
If you are concerned about identify theft, please contact the
credit union to ensure that your account information is correct.
Verify all statements to ensure that the transactions are
correct. Use It's Me 247 home banking to keep an eye on your
account history.
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Online Banking
and Audio Response |
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It's Me 247 is our online banking service, available to all members
at no charge.
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Review Account Balances including
any pending debit card transactions as well as dividends and
interest for IRS reporting. |
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View your account history for the
past 12 months, including cleared checks |
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Transfer funds between accounts,
including loan payments - one time, or on a recurring basis |
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View pending electronic funds
transfers (payrolls, retirement checks) |
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Nickname your accounts to make it
easier to read statements (e.g. "Dodge Truck Loan" instead of
"Loan Number 501") |
Most accounts are automatically enrolled - simply click
here,
then log on using your share account number and PIN
number.
CU*TALK Audio
Response
 Access
your account anytime, day or night, using this convenient and
easy-to-use system. The system will guide you through each step of
the way.
Dial 800-860-5704
The system welcomes you, and asks for your Credit Union Access
Code.
Enter "810 #" for Degussa Employees Federal Credit Union.
The system asks for your Share Account number. Enter your Share
Account, then press the "#" sign.
The system asks for your password or PIN Number. Enter your PIN
Number, then press the "#" sign.
Your PIN Number was
initially assigned as the last 4 digits of your Social Security Number,
but we encourage you to change it frequently. If
you forget your PIN number, please call the Credit Union at
251-443-3598.
CU*TALK Main Menu
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1 Balance Inquiry
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2 Financial Transactions,
including transfers |
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3 Hear current rates and
estimate loan payments |
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4 Change your PIN |
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5 Log on to a different
Account |
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6 Other CU services,
including location and hours |
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8 Repeat this menu |
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9 End the call |
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0 How to use CU*TALK |
Commonly-used suffix codes:
CU*TALK may ask you for the suffix code on your account.
Typically, these are:
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000 Primary Share Account |
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030 Primary Checking Account
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010 Christmas Club
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300-399 Certificates of
Deposit |
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500-599 Loans
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Hours of Operation
Monday - Friday
8:30AM - 4:30PM
2012 Holiday Schedule
The credit union will be closed:
January 2, 2012
New Years Day
January 16, 2012
MLK Day
February 20, 2012
Presidents Day
February 21, 2012
Mardi Gras Day
May 28, 2012
Memorial Day
July 4, 2012
Independence Day
September 3, 2012
Labor Day
November 12, 2012
Veterans Day
November 22-23, 2012
Thanksgiving
December 24, 2012
Christmas Eve
December 25, 2012
Christmas Day
December 31, 2012
New Year’s Eve
(close at 1:30 p.m.)
While we may be closed on these days, please remember you can always
conduct your credit union transactions through our home banking system -
IT’S ME 247 - or
CU*TALK audio response at
1-800-860-5704
(Access Code 810)
Your Savings are Insured
Credit union funds are insured to $250,000 by the National
Credit Union Administration, a U.S. Government Agency, and backed by
the full faith and credit of the United States Government.
Find out
more about Federal insurance on savings with
NCUA's Share
Insurance Tool Kit - click here.
Privacy
Degussa Employees Federal Credit Union does not ask for
account numbers, passwords or Social Security Numbers through e-mail. If
you receive a request for this information, you should delete it
immediately.
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