Degussa Employees
Federal
Credit Union
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  News
Now offering free online Home Banking services - check your balance and history, transfer or withdraw funds, make loan payments.

Online Banking Login

  Fraud Alerts
If you receive the following texts or emails from CUNA or the "National Credit Union Association", please do not respond or click on any links provided.

"Please call immediately about restrictions placed on your account - 888-645-1787"

or

"Your Credit Union Rewards You",

THIS IS AN IDENTITY THEFT SCAM!  Please do not call the number or click any e-mail links!

Someone is trying to get your personal information. Neither CUNA nor Degussa Employees Federal Credit Union sent out this email. Please be aware that the credit union does not collect your personal information in this manner.

If you are concerned about identify theft, please contact the credit union to ensure that your account information is correct.  Verify all statements to ensure that the transactions are correct.  Use It's Me 247 home banking to keep an eye on your account history.

 

 

It's Me 247 is our online banking service, available to all members at no charge. 

bullet Review Account Balances including any pending debit card transactions as well as dividends and interest for IRS reporting.
bullet View your account history for the past 12 months, including cleared checks
bullet Transfer funds between accounts, including loan payments - one time, or on a recurring basis
bullet View pending electronic funds transfers (payrolls, retirement checks)
bullet Nickname your accounts to make it easier to read statements (e.g. "Dodge Truck Loan" instead of "Loan Number 501")

Most accounts are automatically enrolled - simply click here, then log on using your share account number and PIN number. 

CU*TALK Audio Response

Access your account anytime, day or night, using this convenient and easy-to-use system.  The system will guide you through each step of the way.

Dial 800-860-5704   New Number (effective 10/12/09)

The system welcomes you, and asks for your Credit Union Access Code.

Enter "810 #" for Degussa Employees Federal Credit Union.

The system asks for your Share Account number. Enter your Share Account, then press the "#" sign.

The system asks for your password or PIN Number.  Enter your PIN Number, then press the "#" sign.
Your PIN Number was initially assigned as the last 4 digits of your Social Security Number, but we encourage you to change it frequently.  If you forget your PIN number, please call the Credit Union at 251-443-3598.  

CU*TALK Main Menu   New Options  (effective 10/12/09)

bullet 1  Balance Inquiry
bullet 2  Financial Transactions, including transfers
bullet 3  Hear current rates and estimate loan payments
bullet 4  Change your PIN
bullet 5  Log on to a different Account
bullet 6  Other CU services, including location and hours
bullet 8  Repeat this menu
bullet 9  End the call
bullet 0  How to use CU*TALK

Commonly-used suffix codes:

CU*TALK may ask you for the suffix code on your account.  Typically, these are:

bullet 000  Primary Share Account
bullet 030  Primary Checking Account
bullet 010  Christmas Club
bullet 300-399  Certificates of Deposit
bullet 500-599  Loans

      

 

2010 Holiday Schedule
The credit union will be closed:

January 1, 2010
  New Years Day

January 18, 2010
  MLK Day

February 15, 2010
  Presidents Day

February 16, 2010
  Mardi Gras Day

May 31, 2010
  Memorial Day

July 5, 2010
  Independence Day (Obs)

September 6, 2010
  Labor Day

November 11, 2010    
  Veterans Day

November 25-26, 2010
 
Thanksgiving

December 24, 2010
  Christmas Eve

December 31, 2010
  New Year’s Eve
  (close at 2:00 p.m.)

While we may be closed on these days, please remember you can always conduct your credit union transactions through our home banking system - IT’S ME 247 - or CU*TALK audio response at
1-800-860-5704  
(Access Code 810)

NCUA - National Credit Union Administration

Your Savings are Insured
Credit union funds are insured to $250,000 by the National Credit Union Administration, a U.S. Government Agency, and backed by the full faith and credit of the United States Government.

Find out more about Federal insurance on savings with NCUA's Share Insurance Tool Kit - click here.

Privacy
Degussa Employees Federal Credit Union does not ask for account numbers, passwords or Social Security Numbers through e-mail. If you receive a request for this information, you should delete it immediately.

 

 

 
 
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Degussa Employees Federal Credit Union
P.O. BOX 868
Theodore, AL 36590
Phone: 251-443-3598
Fax:  251-443-3557

Open 8:30 - 6:15 on Monday and 8:30 to 4:30 on Tuesday through Friday (Central Time)

To report a lost or stolen Credit Card, please call 1-800-301-2424  - 24 hours a day, 7 days a week.

To report a lost or stolen Debit Card, please call 1-800-456-4307  - 24 hours a day, 7 days a week.

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