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Online Banking |
| Now offering free online Home Banking services - check your
balance and history, transfer or withdraw funds, make loan
payments. |
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Problems Accessing Online Banking? |
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If you are experiencing problems with It's Me 247 Online
Banking, please check to see if your computer is using Internet
Explorer 5 or 6 (IE5 or IE6). A recent
bulletin from Microsoft has alerted us that Internet Explorer
versions 5 and 6 are no longer supported by Microsoft, and that
these browsers can no longer be considered secure.
Microsoft offers two new browser versions – IE7 and IE8 – and
both are free. IE Version 9 is also available in beta-test mode
– however, we are not encouraging our members to upgrade to this
version yet.
Other supported web browsers include Mozilla Firefox, Google
Chrome, and Apple Safari. For links to download the new
browsers, please click here:

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Fraud Alerts |
| If you receive the following texts or emails from CUNA or
the "National Credit Union Association", please do not respond
or click on any links provided.
"Please call immediately about restrictions placed on your
account - 888-645-1787"
or
"Your Credit Union Rewards You",
THIS IS AN IDENTITY THEFT SCAM! Please do not call the
number or click any e-mail links!
Someone is trying to get your
personal information. Neither CUNA nor Degussa
Employees Federal Credit Union sent out this email. Please
be aware that the credit union does not collect your personal
information in this manner.
If you are concerned about identify theft, please contact the
credit union to ensure that your account information is correct.
Verify all statements to ensure that the transactions are
correct. Use It's Me 247 home banking to keep an eye on your
account history.
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Be an Owner!
Although the Credit Union offers similar services as a bank, the
Credit Union is not a bank. The Credit Union is composed of
members that take part in a not-for-profit, full service financial
cooperative that shares its successes with its members. This
cooperative structure enables DEFCU to distribute profits to the
membership in the form of:
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Higher dividends on savings
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Lower interest rates on loans
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Low or no fees for services
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State-of-the-art technology
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Members are the owners of the Credit Union and each have an equal
voice. Economic democracy is practiced at the Credit Union by you, the
member, voting annually for the Board of Directors. Everyone has a
voice. The credit union idea of self-help monetary services was
created in the mid-19th century and in 1909 the first U.S. credit union
was established. Today, almost 85 million Americans are credit union
members. So, when you say, "DEFCU is my credit union", you really
mean it!
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Member Services |
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Share (savings) accounts |
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Share draft (checking) accounts |
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Certificate of Deposit (CD)
accounts |
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Christmas Club accounts |
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Home Banking with
It's Me 247 |
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Audio response with CU*TALK |
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Cashiers Checks |
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Low interest rate Loans |
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NCUA-insured deposits |
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Notary Service |
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Payroll deduction
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VISA Debit Card |
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VISA Credit Card with Verified
by Visa and EasyZCard |
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Wire Transfers |
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Mobile Banking |
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E-Statements |
Phishing Alert – Email Claiming to be From NACHA
NACHA Phishing Alert:
Email Claiming to be From NACHA Reported
NACHA – The Electronic Payments Association has
received reports that individuals and/or companies
have received a fraudulent e-mail that has the
appearance of having been sent from NACHA. The
attacks are occurring with greater frequency and
increased sophistication. Perpetrators may also be
exploiting email addresses recently stolen from
Epsilon.
The fraudulent emails typically make reference to an
ACH transfer, payment or transaction and contain a
link or attachment that infects the computer with
malicious code when clicked on by the email
recipient. The contents of the fraudulent emails
vary with more recent examples including a
counterfeit NACHA logo and the citation of NACHA's
physical mailing address and telephone number. Do
not click on the link or attachment as it is
fraudulent. See sample below.
Be aware that phishing e-mails frequently have links
to Web pages that host malicious code and software.
Do not open attachments or follow Web links in
unsolicited e-mails from unknown parties or from
parties with whom you do not normally communicate,
or that appear to be known but are suspicious or
otherwise unusual.
NACHA itself does not process nor touch the ACH
transactions that flow to and from organizations and
financial institutions. NACHA does not send
communications to persons or organizations about
individual ACH transactions that they originate or
receive.
If malicious code is detected or suspected on a
computer, consult with a computer security or
anti-virus specialist to remove malicious code or
re-install a clean image of the computer system.
Always use anti-virus software and ensure that the
virus signatures are automatically updated. Ensure
that the computer operating systems and common
software applications security patches are installed
and current.
Be alert for different variations of fraudulent
e-mails.
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Sample Fraudulent E-mail
From:
ach@nacha.org
Sent: Monday, September 19, 2011 6:17 AM
To: Doe, John
Subject: ACH payment canceled
The ACH transfer (ID: 647702636227),
recently initiated from your bank account
(by you or any other person), was rejected
by the other financial institution.
Canceled transfer
Transaction ID:
647702636227
Reason for rejection
See details in the report below
Transaction Report
report_647702636227.pdf.exe (self-extracting
archive, Adobe PDF)
13450 Sunrise Valley Drive, Suite 100
Herndon, VA 20171 (703) 561-1100
2011 NACHA - The Electronic Payments
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If you have questions please contact the Credit
Union at 251-443-3598.
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Hours of Operation
Monday - Friday
8:30AM - 4:30PM
2012 Holiday Schedule
The credit union will be closed:
January 2, 2012
New Years Day
January 16, 2012
MLK Day
February 20, 2012
Presidents Day
February 21, 2012
Mardi Gras Day
May 28, 2012
Memorial Day
July 4, 2012
Independence Day
September 3, 2012
Labor Day
November 12, 2012
Veterans Day
November 22-23, 2012
Thanksgiving
December 24, 2012
Christmas Eve
December 25, 2012
Christmas Day
December 31, 2012
New Year’s Eve
(close at 1:30 p.m.)
While we may be closed on these days, please remember you can always
conduct your credit union transactions through our home banking system -
IT’S ME 247 - or
CU*TALK audio response at
1-800-860-5704
(Access Code 810)

Your Savings are Insured
Credit union funds are insured to $250,000 by the National
Credit Union Administration, a U.S. Government Agency, and backed by
the full faith and credit of the United States Government.
Find out
more about Federal insurance on savings with
NCUA's Share
Insurance Tool Kit - click here.

Privacy
Degussa Employees Federal Credit Union does not ask for
account numbers, passwords or Social Security Numbers through e-mail. If
you receive a request for this information, you should delete it
immediately.

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